ScreensDo, Healthier Children

Balance your children's activities!

0.4 Reporting Problems

Screenshot Contact Info

Reporting problems

Goal

Report a problem with this guide or the ScreensDo application, such as:

  • Information that is incorrect or does not follow best practices
  • Steps that do not work
  • Screen shots or text that doesn’t match what you see on the screen
  • Unclear writing
  • Places where a table or screen shot would help clarify the text
  • Failure to define terminology
  • Missing knowledge prerequisites or site prerequisites for a topic
  • Typographical, spelling, grammar, or formatting errors
  • Broken links

Steps

  1. Make a note of the topic or topics that contain the problem you have found.
  2. Go to Contact form and create a new email, and fill in the issue report as follows:

    Field name  Explanation  Example value

    Title/Subject

    Short summary of the problem you found

    Instructions in "Adding new Child" do not work

    Category

    Type of issue being reported

    Bug report

    Version

    Version of the guide you found the problem in

    1.x-0.x-dev

    Issue summary

    Details of the problem you found

    In the "Adding new Child" topic, in step 3, when I clicked Save, I got the following error message: …

  3. Reread the Title/Subject and Issue summary you entered, and verify that the following information is included in your report:

    • A complete description of the problem you found
    • The name of the topic or topics where you found the problem
    • The language you are reading the guide/using the app in (if not English)
    • If you read the guide on a website, a link to the page or pages with the problem
  4. Click Send to create the issue.
  5. Check back on your email in a few days. One of our project maintainers will awnser you soon to clarify the issue.